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Exception management for shippers

See how to prevent demurrage with terminal and line Last Free Day data in OpenTrack

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Your 30-minute demo includes:

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A review of the platform — specific to your needs

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Recommended tools to help you save time and costs

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Q&A with experts about data sources and coverage

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Finally, data and alerts your team will trust

OpenTrack empowers you and your customers with exceptional data and easy integration — all in one place — helping you make informed decisions, save time and reduce costs

Don’t depend on your partners for visibility

Take control of your visibility so you can choose the best partners for their rates and service. Our neutral end-to-end container visibility gives you all the information you need to stay on top of your shipments.

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Spend less time tracking

Don’t track manually on carrier websites. Get the best data delivered to you automatically so you can focus on more important things.

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Reduce costs from bad data

Accurate delivery ETAs enable you and your customers to do better capacity planning across labor, warehouse space, and drayage. Ramp up or down as needed based on accurate container scheduling.

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Measure the performance of your entire supply chain

Across ocean, rail, and the last mile, OpenTrack’s neutral platform allows you to compare actual carrier performance against promised performance — across transit time, dwell time, on-time performance, and more. By combining great data and performance analytics, you’ll be able to evaluate the performance of every carrier and every lane in your network.

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Collaborate in a single source of truth

Invite your partners to plan their schedules and monitor exceptions using a single source of truth. From document management to exception resolution & reporting, reduce workflow and data fragmentation by inviting everyone to OpenTrack.

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Effortless POE shipments

See all POE full-container shipments in one place. Connect your drayage providers to keep everyone on the same page. Use our intuitive exception monitoring and performance analytics to get a clear picture of inventory on the water.

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What our customers say

Now we have the proactive capability to get ahead of the curve on Last Free Day to know if demurrage will occur and what it will cost — and for empty containers returned, OpenTrack has also given us the ability to get those containers in before we hit LFD.

Steve Browne
Director of Operations

Our goal at port x is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that use to spend too much of their time checking different sources for the most up to date tracking information.

Tom Zeis
Director of Turvo and Continuous Improvement

Our partnership with OpenTrack combines Turvo’s collaborative TMS with OpenTrack’s ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on time deliveries & create efficiencies throughout the supply chain for a better overall, more connected customer experience.

Jeff Graan
Vice President of Solution Engineering

With carrier reliability at only 38%, we needed an ocean visibility tool that set us apart and gave our customers the information they needed to make critical decisions. OpenTrack fit that requirement perfectly!

Bonnie
Vice President of Business Development & Customer Care

OpenTrack has allowed total visibility into our international Logistics Supply Chain. The greatest benefit of utilizing the visibility tool is knowing exactly when containers are available in the USA ports/rails and the ability to track how many days a container has been out for delivery. OpenTrack has allowed us to dramatically drive down demurrage, detention and chassis expense.

Jack Conaghan
Director of Logistics

This has decreased my tracking time for import more than half! And its shareable with my clients….they love it too!

Kevin Brissette
Agency Owner | ICAT BO1 Station

OpenTrack providing us live, easy-to-view data on all our containers has transformed what used to be an arduous process into a breeze. The functionality has made a world of difference for both our internal operations and our customers.

Brian Denette
Supply Chain Coordinator

We’ve been very pleased with the data quality and visibility we receive from OpenTrack. Bringing everything into one tracking system has allowed us to be proactive and less reactive to inbound containers. We also API connected our business intelligence tool to OpenTrack which has significantly increased our capabilities.

Reed Rivers
Vice President Sales

We had shipments out of Norfolk a couple weeks back and it was great to see the port appointments. I was able to push our carrier to secure better appointments for our customer.

Jin Baisch
Manager | Multi-Modal

We integrate with leading TMS platforms

OpenTrack easily integrates with Revenova, Turvo, Descartes, PortPro, CargoWise, Magaya, Cargologik, Athingz, ShipPrimus, WOWL, Shipwell, TMS EZ, Logistically, Connectcast and Spot to ensure that you get high quality data delivered right where you work.

Integrations with Revenova, Turvo, Descartes, Port Pro, ShipPrimus, CargoWise, Cargologik, Magaya, Logistically, Athingz, WOWL, Shipwell, and Connectcast
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