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Freight
Visibility
Made Simple
OpenTrack is the simple, smart, fast and accurate way to track your shipping containers.
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Container Tracking That's Convenient
No more:
- Searching steamship line websites
- Logging into container terminal websites
- Copying and pasting container data into spreadsheets
- Answering track and trace emails
- Entering email orders into your TMS
OpenTrack covers more than 97% of global shipments, standardizing the most relevant and accurate data. This means that you receive data you can trust, presented in real-time for complete ocean freight visibility. Data is gathered from all major ocean carriers, steamship lines, North American ports, terminals and rail carriers so you don't miss a thing.
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Intermodal Visibility (Inland Rail)
OpenTrack offers integrated inland rail visibility to solve all of your intermodal logistics needs.
Customer Portal (White-label customer portal)
Supercharge your customer experience with our white label portal.
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Exception Alerts
Receive customized alerts for rolled cargo, vessel delays, demurrage, and last free day.
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API + TMS Integrations
Access your data via API + configurable webhooks into your internal applications or TMS.
Ocean Visibility (Port to Port)
Uniform milestones are created with standardized data across all carriers and data sources. We constantly monitor and adjust to changes in the way that data is reported, so that you don’t have to.
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Ocean Freight Tracking Data You Can Count On
OpenTrack's API makes ocean freight data easy to understand, simple to enter into your TMS and quick to deliver to your customers.
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OpenTrack is built by freight experts for forwarders and shippers
Freight forwarders, 3PLs, customers brokers and logistics platforms use OpenTrack to:
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Improve personnel productivity
Reduce detention and demurrage fees
Identify exceptions long before they cause problems
Win new business with a competitive advantage using our customer portal
Improve cash flow days by closing files faster
Shippers, importers, exporters and beneficial cargo owners use OpenTrack to:
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Get clear visibility into inbound shipments from global suppliers
Increase independence and free up supply chain teams
Improve on-time delivery metrics
Reduce transportation costs by avoiding demurrage and per diem fees
How OpenTrack Works For You
Save money
Identify exceptions and costly problems proactively – before they cost you or your client money.
Standardized Data
Uniform milestones are created with standardized data across all carriers and data sources. We constantly monitor and adjust to changes in the way that data is reported, so that you don’t have to.
Enhanced Data
Our process checks 100% of the data before it’s sent to you – the best in the industry. That’s data you can rely on.
All in one Platform
OpenTrack combines all available carrier, terminal, third party and proprietary data sources to give you the most complete and accurate information on international ocean freight.
Low Risk
Try out our web app or API. They’re both easy and fast, and we never touch your sensitive information.
Intermodal Visibility (Inland Rail)
OpenTrack offers integrated inland rail visibility to solve all of your intermodal logistics needs.
Maximize your team
Free up to 35% of your team’s time to solve real customer problems, not chase data and emails.
Accuracy you can trust
Our process checks 100% of the data before it’s sent to you – the best in the industry. That’s data you can rely on.
Customer Portal (White-label customer portal)
Supercharge your customer experience with our white label portal.
Exception Alerts
Receive customized alerts for rolled cargo, vessel delays, demurrage, and last free day.
API + TMS Integrations
Access your data via API + configurable webhooks into your internal applications or TMS.
Ocean Visibility (Port to Port)
Uniform milestones are created with standardized data across all carriers and data sources. We constantly monitor and adjust to changes in the way that data is reported, so that you don’t have to.
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OpenTrack is integrated with all major carriers, terminals, and railroads.
Hyundai Merchant Marine Services
Hamburg Sud
Evergreen
COSCO
CMA-CGM
American Presidents Line
Ocean Carriers
OpenTrack covers all major steamship lines
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Terminals
OpenTrack covers major North American terminals
Yusen Terminals
TraPac
SSA Terminals
Husky Terminal
Houston Terminal
Fenix Marine Services Los Angeles
Kansas City Southern Railway
CSX
Canadian Pacific Railway
Union Pacific
Norfolk Southern
BNSF
Rail Providers
OpenTrack covers all North American rail carriers
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OpenTrack combines all available carrier, terminal, third party and proprietary data sources to give you the most complete and accurate information on international ocean freight.
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Real Stories of OpenTrack in Action
Read real stories of how OpenTrack is solving problems big and small for our customers.
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Scan Global has partnered with OpenTrack to maximize container visibility and executability. Overcoming challenges associated with logistics, data tracking, lack of visibility, and back-office delays is easier with the expert guidance and insight provided by OpenTrack.
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When CLARK tried OpenTrack, they realized immediately that this visibility solution would bring the clarity and efficiency they needed. With OpenTrack, CLARK was able to reduce the time to trace a shipment from minutes, or even hours, down to seconds.
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When the supply chain started getting jumbled up, and it was difficult to get containers and bookings, Plastic Development Group (PDG) had to expand the number of freight forwarders they worked with. And that’s when they knew they needed OpenTrack.
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OpenTrack now offers integrated inland rail visibility
In addition to uniform and standardized port-to-port data, you can finally get end-to-end visibility with:
Accurate ETAs to final destination rail facility
In-transit updates
Current location
Availability notice and outgate at final rail facility
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Learn more about our integration with Cargowise
Learn more about our integration and what we can expect in 2022.
What Customers are Saying
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“As our organization continues to expand, we recently rolled out OpenTrack to all our offices to save time and standardize our tracking data and workflows.”
“Our partnership with OpenTrack combines Turvo's Collaborative TMS with OpenTrack's ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on-time deliveries and create efficiencies throughout the supply chain for a better overall, more connected customer experience.”
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“With carrier reliability at only 38%, we needed an ocean visibility tool that set us apart and gave our customers the information they needed to make critical decisions. OpenTrack fit that requirement perfectly!”
“While we’ve had other visibility tools in the past, we didn’t have a lot of confidence in the accuracy or timeliness of the data we were receiving. We’re excited to partner with OpenTrack to reduce time auditing data, increase our operational efficiency, and overall provide a great experience for our customers.”
“We’ve been very pleased with the data quality and visibility we receive from OpenTrack. Bringing everything into one tracking system has allowed us to be proactive and less reactive to inbound containers. We also API connected our business intelligence tool to OpenTrack which has significantly increased our capabilities.”
“Our goal at Port X is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that used to spend too much of their time checking different sources for the most up-to-date tracking information.”
Commonly Asked Questions and Resources to assist your journey
What shipments are covered by the OpenTrack platform?
OpenTrack currently covers all North American import containers and combines the best and most accurate data fields from the following sources to present the most accurate source of truth -- all on one platform:
- All major ocean carriers
- All major North American terminals
- All North American rail carriers
- Vessel schedules
- Vessel AIS tracking providers
- Third party data sources
- Proprietary data sources
What information do I need to start tracking?
OpenTrack requires only the Master Bill of Lading, Container Number and Ocean Carrier SCAC to initiate tracking on any North American import container. There is never a need to receive or store any sensitive business information.
What data fields are reported by OpenTrack?
OpenTrack standardizes, enriches and reports the most accurate milestone events, tracking data, ocean carrier, terminal and rail carrier data on all North American import containers. Ask us for a free guide to see an overview of all of the data fields that we report.
How can I integrate the API into my TMS and software applications?
OpenTrack’s lightweight API requires only three data fields to initiate tracking and is easily mapped and integrated into most TMS platforms in just a few days. Using Cargowise? Ask us about our integration and receive a free guide to get up and running in 48 hours.
How frequently will I receive tracking updates?
OpenTrack delivers tracking updates multiple times per day using proprietary software that detects the best and most critical times to deliver new data.
How does your pricing work?
OpenTrack is priced on a per-container usage basis and scales up and down to suit your business needs and seasonality. Billing is available on monthly or annual terms with volume-based discounts for annual commitments. There are no additional fees for API usage, additional users or implementation support.
Book a Demo
Get started and see how the OpenTrack software has helped 100’s of companies with their Logistics.
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