We just tracked over 100 million unique events for our customers.

Ocean Freight Visibility Made Simple

OpenTrack is the simple, smart, fast and accurate way to track your shipping containers.

Container Tracking That's Convenient

OpenTrack keeps your container tracking simple.

No more:

  • Searching steamship line websites
  • Logging into container terminal websites
  • Copying and pasting container data into spreadsheets
  • Answering track and trace emails
  • Entering email orders into your TMS
OpenTrack is an enterprise grade container visibility platform that saves operations team valuable time and provides powerful insights on all shipments.
Container Tracking with Ease

OpenTrack covers more than 97% of global shipments, standardizing the most relevant and accurate data. This means that you receive data you can trust, presented in real-time for complete ocean freight visibility. Data is gathered from all major ocean carriers, steamship lines, North American ports, terminals and rail carriers so you don't miss a thing.

Intermodal Visibility (Inland Rail)

Intermodal Visibility (Inland Rail)

OpenTrack offers integrated inland rail visibility to solve all of your intermodal logistics needs.

Customer Portal (White-label customer portal)

Customer Portal (White-label customer portal)

Supercharge your customer experience with our white label portal.

Exception Alerts

Exception Alerts

Receive customized alerts for rolled cargo, vessel delays, demurrage, and last free day.

API + TMS Integrations

API + TMS Integrations

Access your data via API + configurable webhooks into your internal applications or TMS.

Ocean Visibility (Port to Port)

Ocean Visibility (Port to Port)

Uniform milestones are created with standardized data across all carriers and data sources. We constantly monitor and adjust to changes in the way that data is reported, so that you don’t have to.

Ocean Freight Tracking Data You Can Count On

OpenTrack's API makes ocean freight data easy to understand, simple to enter into your TMS and quick to deliver to your customers.

OpenTrack is built by freight experts for forwarders and shippers

For Forwarders

Freight forwarders, 3PLs, customers brokers and logistics platforms use OpenTrack to:

Improve personnel productivity

Reduce detention and demurrage fees

Identify exceptions long before they cause problems

Win new business with a competitive advantage using our customer portal

Improve cash flow days by closing files faster

For Shippers

Shippers, importers, exporters and beneficial cargo owners use OpenTrack to:

Get clear visibility into inbound shipments from global suppliers

Increase independence and free up supply chain teams

Improve on-time delivery metrics

Reduce transportation costs by avoiding demurrage and per diem fees

Focused customer care

OpenTrack has been designed and developed by experienced freight operators to make container tracking easier for everyone. 

Whether you are a freight forwarder or shipper, we care about keeping you in control of supply chain visibility. OpenTrack was created with you in mind, allowing you to work smarter, not harder.

The OpenTrack team is dedicated to making logistics easier for all. We're with you every step of the way from integration to troubleshooting. We go the extra mile to ensure you can keep an eye on the containers you care about.

How OpenTrack Works For You

OpenTrack is integrated with all major carriers, terminals, and railroads.

Hyundai Merchant Marine Services

Hyundai Merchant Marine Services

Hamburg Sud

Hamburg Sud

Evergreen

Evergreen

COSCO

COSCO

CMA-CGM

CMA-CGM

American Presidents Line

American Presidents Line

View all
View all
Yusen Terminals

Yusen Terminals

TraPac

TraPac

SSA Terminals

SSA Terminals

Husky Terminal

Husky Terminal

Houston Terminal

Houston Terminal

Fenix Marine Services Los Angeles

Fenix Marine Services Los Angeles

Kansas City Southern Railway

Kansas City Southern Railway

CSX

CSX

Canadian Pacific Railway

Canadian Pacific Railway

Union Pacific

Union Pacific

Norfolk Southern

Norfolk Southern

BNSF

BNSF

View all

OpenTrack is a powerful ocean freight API that will easily integrate with your existing systems.

It's a low-risk, all-in-one platform that provides you with real-time information on international trade from all available data sources.

Everything you need to know is compiled all in one place for convenience, improving the customer experience and ensuring that your container tracking is streamlined.

OpenTrack combines all available carrier, terminal, third party and proprietary data sources to give you the most complete and accurate information on international ocean freight.

Real Stories of OpenTrack in Action

Read real stories of how OpenTrack is solving problems big and small for our customers.

Scan Global Unlocks More Visibility

Scan Global has partnered with OpenTrack to maximize container visibility and executability. Overcoming challenges associated with logistics, data tracking, lack of visibility, and back-office delays is easier with the expert guidance and insight provided by OpenTrack.

CLARK MHC Improves Productivity & Customer Service

When CLARK tried OpenTrack, they realized immediately that this visibility solution would bring the clarity and efficiency they needed. With OpenTrack, CLARK was able to reduce the time to trace a shipment from minutes, or even hours, down to seconds.

PDG Goes From Flying Blind to Outperforming

When the supply chain started getting jumbled up, and it was difficult to get containers and bookings, Plastic Development Group (PDG) had to expand the number of freight forwarders they worked with. And that’s when they knew they needed OpenTrack.

OpenTrack now offers integrated inland rail visibility

In addition to uniform and standardized port-to-port data, you can finally get end-to-end visibility with:

Accurate ETAs to final destination rail facility

In-transit updates

Current location

Availability notice and outgate at final rail facility

Learn more about our integration with Cargowise

Learn more about our integration and what we can expect in 2022.

What Customers are Saying

Scan Global

“As our organization continues to expand, we recently rolled out OpenTrack to all our offices to save time and standardize our tracking data and workflows.”

Kasper Kristensen
Director Ocean Freight (North America)
Turvo

“Our partnership with OpenTrack combines Turvo's Collaborative TMS with OpenTrack's ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on-time deliveries and create efficiencies throughout the supply chain for a better overall, more connected customer experience.”

Jeff Graan
Vice President of Solution Engineering
Oceanwide Logistics

“With carrier reliability at only 38%, we needed an ocean visibility tool that set us apart and gave our customers the information they needed to make critical decisions. OpenTrack fit that requirement perfectly!”

Bonnie
Vice President of Business Development & Customer Service
NFI Industries

“While we’ve had other visibility tools in the past, we didn’t have a lot of confidence in the accuracy or timeliness of the data we were receiving. We’re excited to partner with OpenTrack to reduce time auditing data, increase our operational efficiency, and overall provide a great experience for our customers.”

Steve Browne
Director of Operations
Freight Flex

“We’ve been very pleased with the data quality and visibility we receive from OpenTrack. Bringing everything into one tracking system has allowed us to be proactive and less reactive to inbound containers. We also API connected our business intelligence tool to OpenTrack which has significantly increased our capabilities.”

Reed Rivers
Vice President Sales
Port X

“Our goal at Port X is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that used to spend too much of their time checking different sources for the most up-to-date tracking information.”

Tom Zeis
Director of Turvo and Continuous Improvement

Commonly Asked Questions and Resources to assist your journey

What shipments are covered by the OpenTrack platform?

OpenTrack currently covers all North American import containers and combines the best and most accurate data fields from the following sources to present the most accurate source of truth -- all on one platform:

- All major ocean carriers
- All major North American terminals
- All North American rail carriers
- Vessel schedules
- Vessel AIS tracking providers
- Third party data sources
- Proprietary data sources

What information do I need to start tracking?

OpenTrack requires only the Master Bill of Lading, Container Number and Ocean Carrier SCAC to initiate tracking on any North American import container. There is never a need to receive or store any sensitive business information.

What data fields are reported by OpenTrack?

OpenTrack standardizes, enriches and reports the most accurate milestone events, tracking data, ocean carrier, terminal and rail carrier data on all North American import containers. Ask us for a free guide to see an overview of all of the data fields that we report.

How can I integrate the API into my TMS and software applications?

OpenTrack’s lightweight API requires only three data fields to initiate tracking and is easily mapped and integrated into most TMS platforms in just a few days. Using Cargowise? Ask us about our integration and receive a free guide to get up and running in 48 hours.

How frequently will I receive tracking updates?

OpenTrack delivers tracking updates multiple times per day using proprietary software that detects the best and most critical times to deliver new data.

How does your pricing work?

OpenTrack is priced on a per-container usage basis and scales up and down to suit your business needs and seasonality. Billing is available on monthly or annual terms with volume-based discounts for annual commitments. There are no additional fees for API usage, additional users or implementation support.

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