Featured Case Study
Featured Case Study
Case Study
From portal refreshes to one shared delivery plan: how a freight brokerage cut late deliveries by 84% in a year, from 8.8% late in September 2025 to 1.4% in September 2026.
October 6, 2026

How one freight broker cut late deliveries by 84%

From portal refreshes to one shared delivery plan: how a freight brokerage cut late deliveries by 84% in a year, from 8.8% late in September 2025 to 1.4% in September 2026.

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Case Studies

ILA Strike
Logistics Technology Providers
Exporters
Importers
Customs Brokers
Trucking Carriers
Freight Forwarders
API
Exception Monitoring
Automated Reporting
Performance Analytics
Customer Portal
Document Management
Predictive Visibility
Drayage Visibility
Rail Visibility
Ocean Visibility
End-to-end Container Visibility
Case Study
One freight broker cut late pickups by 67% and demurrage by 69% after a year on OpenTrack, comparing its first six months with the same period a year later.
September 21, 2026
How one freight broker cut demurrage by 69% and late pickups by 67%
End-to-end Container Visibility
Predictive Visibility
Exception Monitoring
Freight Forwarders
Logistics Technology Providers
Case Study
KCH Transportation's account managers used to send every customer milestone by hand. OpenTrack AI Workflows now send roughly 100K white-labeled updates a year and recover about $225K in account manager capacity.
September 2, 2026
The Update Sends Itself: How KCH Gave Its Account Managers a Third of Their Week Back
Drayage Visibility
Exception Monitoring
Automated Reporting
Trucking Carriers
End-to-end Container Visibility
Case Study
As evidenced by this 3PL, the data-driven approach unlocked by OpenTrack not only enhances operational efficiency but also leads to significant cost savings and improved customer satisfaction.
October 29, 2024
How I transformed my department into a top performer: Harnessing technology for a competitive edge in freight forwarding
Freight Forwarders
End-to-end Container Visibility
Drayage Visibility
Predictive Visibility
Case Study
A leading freight forwarder, has found a way to leverage OpenTrack's advanced container visibility platform to not only track shipments but also to optimize their cash flow.
September 17, 2024
How This Freight Forwarder Optimizes Cash Flow with OpenTrack's Precision ETAs
Freight Forwarders
Predictive Visibility
End-to-end Container Visibility
Customs Brokers
Drayage Visibility
Case Study
As evidenced by this 3PL, the data-driven approach unlocked by OpenTrack not only enhances operational efficiency but also leads to significant cost savings and improved customer satisfaction.
August 28, 2024
How this 3PL avoids demurrage, never misses a pickup, and ensures on-time delivery
Logistics Technology Providers
Predictive Visibility
End-to-end Container Visibility
Case Study
PBL Global Logistics was growing fast. As customers piled in, they began facing challenges with manual methods of providing their customers with good freight visibility.
July 10, 2024
How PBL Global Logistics delivers a better customer experience at scale
Freight Forwarders
Rail Visibility
Drayage Visibility
End-to-end Container Visibility
Predictive Visibility
Case Study
NFI adopted OpenTrack, the leading logistics visibility solution that transformed their operations and empowered them to deliver a top-rated service to their customers.
June 25, 2024
NFI Industries delivers top-rated customer service with OpenTrack
Drayage Visibility
Predictive Visibility
End-to-end Container Visibility
Trucking Carriers
Freight Forwarders

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