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Now we have the proactive capability to get ahead of the curve on Last Free Day to know if demurrage will occur and what it will cost — and for empty containers returned, OpenTrack has also given us the ability to get those containers in before we hit LFD.
Our goal at port x is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that use to spend too much of their time checking different sources for the most up to date tracking information.
Our partnership with OpenTrack combines Turvo’s collaborative TMS with OpenTrack’s ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on time deliveries & create efficiencies throughout the supply chain for a better overall, more connected customer experience.
With carrier reliability at only 38%, we needed an ocean visibility tool that set us apart and gave our customers the information they needed to make critical decisions. OpenTrack fit that requirement perfectly!
OpenTrack has allowed total visibility into our international Logistics Supply Chain. The greatest benefit of utilizing the visibility tool is knowing exactly when containers are available in the USA ports/rails and the ability to track how many days a container has been out for delivery. OpenTrack has allowed us to dramatically drive down demurrage, detention and chassis expense.
This has decreased my tracking time for import more than half! And its shareable with my clients….they love it too!
OpenTrack providing us live, easy-to-view data on all our containers has transformed what used to be an arduous process into a breeze. The functionality has made a world of difference for both our internal operations and our customers.
We’ve been very pleased with the data quality and visibility we receive from OpenTrack. Bringing everything into one tracking system has allowed us to be proactive and less reactive to inbound containers. We also API connected our business intelligence tool to OpenTrack which has significantly increased our capabilities.
We had shipments out of Norfolk a couple weeks back and it was great to see the port appointments. I was able to push our carrier to secure better appointments for our customer.
