OpenTrack plugs into Tai as a source of truth for container visibility. Get end-to-end container milestones, pinpoint ETAs and Last Free Days, actionable holds data, and exceptions alerts directly in Tai so your team can stop chasing updates and start operating proactively.‍

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Built for Tai teams

You already run Tai as your system of record. The gap is container truth spread across carrier portals, terminals, and rail sites, plus the manual effort to turn updates into action.

OpenTrack standardizes container visibility and pushes it into Tai where your ops and customer teams already work.

Instead of spending time bouncing between sources and manually checking portals, get a single source of truth that intelligently aggregates the true container state for you — automatically.

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What OpenTrack adds to Tai

1. Reliable end-to-end container milestones inside Tai

OpenTrack tracks containers across ocean, terminal, rail, and drayage milestones and sends updates back into Tai.

Updates appear in Shipment Location History, making activity easy to follow, share internally, and operationalize.

2. True exception signals you can map into alerts

Once tracking is enabled, OpenTrack continuously sends milestone statuses that Tai can convert into Shipment Alerts.

That means you can align alerts to your playbook, for example: availability, holds, rail arrival, outgate, delivery, empty return, and more, without adding another tool for your team to live in.

3. Timely operational data that unlocks automation and reporting

OpenTrack can populate practical shipment fields your team can actually use, including:

• Last free day from every source (including rail LFD and steamship line LFD)
• Timely availability notifications
• Port, terminal, berthing, and yard location
• Holds (customs, terminal, line, USDA, FDA, and many, many more)
• Rail and off-dock facility activity
• Chassis and appointment fields
• Demurrage and detention amounts (incurred and owed, including rail)

This is what makes OpenTrack an intelligence layer, in addition to foundational track-and-trace.

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How it works: 3 steps, no workflow disruption

Brokerages using Tai report higher satisfaction due to improved visibility, faster response times, and reduced errors.

Step 1: Connect OpenTrack in Tai. Add OpenTrack as an integration source using your OpenTrack username, password, and API key.

Step 2: Register webhooks once. Click Register Webhook to allow OpenTrack to push shipment updates into Tai.

Step 3: Start tracking on shipments. Use Start Container Tracking in Tai and let milestones flow automatically.

Required shipment info:

• Container number
• Master Bill number or Booking number

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Talk to sales

If you want battle-tested container visibility to be a native part of your Tai workspace, we should talk.

Schedule a demo