AI
AI

Intelligence built into every layer of your visibility

Ask questions in plain English, automate workflows from real-world events, and extract data from documents—all powered by AI and grounded in trusted visibility data.

Natural language analytics with Insights Builder

Ask questions about your tracking data the way you'd ask a colleague: "Which containers are at risk of missing LFD this week?" or "Show me dwell time trends for USWC ports." Insights Builder returns instant answers with charts, tables, and actionable insights—no SQL or query expertise required.

Build reports with natural language

Describe what you want to see and let AI configure your Explore report. Filter by carrier, status, date range, or custom fields using plain English. Create sophisticated reports without learning the interface.

Automate workflows from real-world events

OpenTrack's Workflow Builder lets you trigger automated actions from supply chain events: send notifications on rolled cargo, dispatch drayage when containers become available, or escalate LFD risks to your team. Visual editor, starter templates, no code required.

Extract data from shipping documents automatically

Stop manually reviewing arrival notices and shipping documents. OpenTrack's Document AI extracts LFD dates, IT numbers, container numbers, and key data points using OCR and intelligent extraction—then associates them to the right shipments automatically.

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What our customers say

Now we have the proactive capability to get ahead of the curve on Last Free Day to know if demurrage will occur and what it will cost — and for empty containers returned, OpenTrack has also given us the ability to get those containers in before we hit LFD.

Steve Browne
Director of Operations

Our goal at port x is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that use to spend too much of their time checking different sources for the most up to date tracking information.

Tom Zeis
Director of Turvo and Continuous Improvement

Our partnership with OpenTrack combines Turvo’s collaborative TMS with OpenTrack’s ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on time deliveries & create efficiencies throughout the supply chain for a better overall, more connected customer experience.

Jeff Graan
Vice President of Solution Engineering

With carrier reliability at only 38%, we needed an ocean visibility tool that set us apart and gave our customers the information they needed to make critical decisions. OpenTrack fit that requirement perfectly!

Bonnie
Vice President of Business Development & Customer Care

OpenTrack has allowed total visibility into our international Logistics Supply Chain. The greatest benefit of utilizing the visibility tool is knowing exactly when containers are available in the USA ports/rails and the ability to track how many days a container has been out for delivery. OpenTrack has allowed us to dramatically drive down demurrage, detention and chassis expense.

Jack Conaghan
Director of Logistics

This has decreased my tracking time for import more than half! And its shareable with my clients….they love it too!

Kevin Brissette
Agency Owner | ICAT BO1 Station

OpenTrack providing us live, easy-to-view data on all our containers has transformed what used to be an arduous process into a breeze. The functionality has made a world of difference for both our internal operations and our customers.

Brian Denette
Supply Chain Coordinator

We’ve been very pleased with the data quality and visibility we receive from OpenTrack. Bringing everything into one tracking system has allowed us to be proactive and less reactive to inbound containers. We also API connected our business intelligence tool to OpenTrack which has significantly increased our capabilities.

Reed Rivers
Vice President Sales

We had shipments out of Norfolk a couple weeks back and it was great to see the port appointments. I was able to push our carrier to secure better appointments for our customer.

Jin Baisch
Manager | Multi-Modal